Frequently Asked Questions
CLICK HERE TO LEARN ABOUT OUR COVID-19 RESPONSE
When are you open?
Click here to view our hours of operation.
Are you doing wine tastings?
Yes. We are now offering wine tastings at our Lake George and Bolton Landing Tasting Rooms. Reservations can be made in advance through our booking system, TOCK, and must be paid for in advance. Walk-ins are welcome but VERY limited and based on availability; we reserve the right to ask you to return at a later time / date if no space is available.
How long does a wine tasting take?
We have planned up to 45 minutes for each tasting session; however, how long it takes depends on the person. Some people take only 15 minutes! On average, people take 25-40 minutes.
How many people can taste at once?
Due to social distancing and severe state capacity restrictions related to COVID-19, we are currently limiting guests to no more than 4 people per party at Lake George and Bolton. Those not partaking in tasting must wait outside. Special exceptions MAY be made for larger groups, please call or email.
What happens if I can't make my reservation?
Our tasting experiences are non-refundable once booked. If you need to change your reservation time, login to your account on TOCK up to 12+ hours in advance of your reservation time. If you do not find a time slot for rescheduling that works for you, your fee WILL NOT be refunded. If you are more than 10 mins late to your reservation, we WILL NOT be able to promise service to your group and your reservation WILL NOT be refunded. You can always transfer your reservation to another person. Please give yourself plenty of time to travel and park for your reservation. If you think you might be arriving late, please call to let us know ASAP and we MAY be able to move your reservation time (cannot guarantee). If you are more than 10 minutes late, we may give up your time slot to another guest. Please understand that if you don't show up, we will most likely lose the revenue we would have made for that time slot all together; so unfortunately, we need to stick to our no refund policy.
Are children allowed at the Tasting Room?
Due to severe state capacity restrictions and social distancing requirements, children are temporarily not allowed at our Lake George and Bolton Landing Tasting Rooms. An exception will be made for a well-behaved baby strapped to your chest. Otherwise, we recommend visiting our Queensbury location where children can be accommodated. (Wine tastings have concluded at our Queensbury Winemaking Facility for the season. They will return in Spring / Summer of 2021.) Please plan accordingly. CLICK HERE TO BOOK A TASTING>>
Do you charge for a wine tasting?
Yes, for a nominal fee you get to taste several different wines, munch on a crackers or pretzels, and you get a free souvenir glass to take home with you. Dessert wine tastings, plates of cheese, chocolates, and wine slushies may also be available to enjoy with your tasting at an additional nominal charge. Click here to see our latest menu on our Book Now page.
Do I have to make a reservation?
Reservations for wine tastings are not required but are strongly encouraged if you want to guarantee your spot. You can book a wine tasting through our reservation system TOCK by clicking here.
How do I make a reservation?
Please click here to use our reservation system, TOCK.
Do I NEED to buy food with a tasting?
Due to new government regulations food MUST be served with every wine tasting. We must now require that you purchase at least a single serving of crackers or pretzels for $1 with your wine tasting, but we also offer a la carte options such as wine inspired snacks, cheese plate samplers and our locavore slate plate.
How are wine tastings different in light of COVID-19?
We have always taken great pride in the cleanliness of our Tasting Rooms, but we have added extra steps in light of health department recommendations. Each tasting area will be cleaned after every wine tasting session. Hand sanitizer will be readily available. We have always given a souvenir glass with every wine tasting, but guests will now be required to take the glass with them after use. Visitors will be socially distanced at the Tasting Rooms. You will also be asked to wear a mask when you are not eating or tasting wine. Employees will also be wearing masks when serving and working in the Tasting Rooms. Wine slushies are now available with wine tastings or locavore plate / cheese lover's plates only - no exceptions!
Do you have a public restroom?
We do not have a public restroom at Lake George or Bolton Landing, and due to COVID-19 guidelines, we will not make any exceptions to this rule. At Queensbury, we offer an outdoor porta potty. (Wine tastings have concluded at our Queensbury Winemaking Facility for the season. They will return in Spring / Summer of 2021.)
Do you accommodate large groups and bus tours?
If you are interested in booking a large group or bus trip in the future, please e-mail us at: ILoveWine@AdirondackWinery.com for more information. You can also click here for some more information on large group tours at our Tasting Room.
Do you host bachelorette, birthday or other special occasion parties?
Yes. We offer a special occasion party package (see details here), popular with bachelorette and birthday party groups. Space is reserved on one side of our tasting bar for your event. Please note, a party package is not a private party, as we do not have a private room at our Tasting Room. Please view our party package and group reservation policies for more.
Do you host private parties or business meetings?
We normally accommodate private parties in our Bolton Landing Tasting room but we are now planning for future parties only. Pricing is dependent on the size of your party and time/date of your event. Send an email to email@example.com for pricing information or click here to learn more about private parties at Bolton Landing!
Are ALL of your wines sold at your tasting rooms?
From our Lake George and Bolton Landing Tasting Rooms, we ONLY taste and sell our wines made from New York grapes. Click on this link for location information and click here to learn about our wines.
We also make a selection of non-vintage wines that are available for purchase from our Queensbury Headquarters location, on our website, and through liquor stores; but these wines are NOT available for tasting or sales from our Lake George or Bolton Landing Tasting Rooms. Click on this link for location info and click here to see our full wine list.
What is the best time to visit the winery?
Our Tasting Room is open all year, so no matter when you visit, you'll have a chance to stop by. Our busiest times tend to be between the hours of 12pm and 8pm, and weekends tend to be busier than weekdays. View our current store hours to plan your visit.
Where is your wine made?
We are a fully licensed New York State Winery. Our winemaking facility is in Queensbury, NY. At this facility you will find wine-making equipment commonly seen in large commercial wineries; but on a smaller scale.
Do you have a vineyard?
Adirondack Winery does not have its own vineyard. Our award-winning wines are born from the finest quality grapes sourced from farm vineyards across New York state. This method allows us to offer a much broader selection of quality wines (35+ varieties) than is typical of a traditional commercial vineyard winery.
Can I see your winemaking facility?
Unfortunately, tours of our winemaking facility are not available at this time. Check back soon for more info! Click on this link for location info>>
Is the tasting room like a wine bar?
Adirondack Winery Tasting Room is not a wine bar. Our NYS Liquor License does not allow for pouring wine by the glass. We do provide a limited amount of seating for wine tasters and we have a few extra seats on hand for the injured or handicapped.
Does Adirondack Winery serve food at the tasting room?
Due to new government regualtions, all wine tastings will come with crackers or pretzels. Adirondack Winery's Tasting Room is not a sit-down restaurant. We do offer some great complements to the wine tasting, on a small scale, that include cheese plates, wine tasting crackers, chocolates, and other goodies.
Can I bring my pet to the winery?
Except for Registered Service Dogs, pets are NOT allowed at our Tasting Rooms, as we are not equipped to accommodate pets. We are a licensed Winery Tasting Room and Food Processing Facility in a very small space. While we do not have an outdoor patio, there is a bench in front of the Tasting Room. If you plan to come with pets, please be prepared to have someone sit outside with your pet while others in your party taste and shop.
What about Emotional Support Animals? Emotional support, therapy, comfort, or companion animals are NOT considered "Service" animals under the ADA, nor in the state of New York; therefore Emotional Support Animals are NOT allowed at our Tasting Rooms.
What about Registered Service Dogs? We follow the rules of the US Dept of Justice and ADA for Service Dogs, which states, "Registered Service Dogs are allowed to accompany people with disabilities. Such service dogs must be harnessed, leashed, or tethered at all times."
If you bring a Registered Service Dog to the winery, our staff may ask two questions: (1) is the dog a service animal required because of a disability? and (2) what work or task has the dog been trained to perform?
Can I bring my own food to the Queensbury location?
Adirondack Winery does not allow take out food or picnic food at our Queensbury location due to sanitization reasons.
Which area restaurants carry Adirondack Winery wine?
Click here to search restaurants in the area.
Which liquor / wine stores carry Adirondack Winery wines?
Click here to search liquor stores that carry our wines by ZIP code.
Do you sell wine accessories and gifts at your store?
Yes. Adirondack Winery's store front features a wide range of unique wine-related accessories and gifts; more than is typically seen at a traditional wine shop; in fact we have repeatedly been voted as the #1 gift and souvenir shop in Lake George! Follow this link to see some of the products we offer online - there is much more available at the Tasting Room.
Can you ship wine to my state?
Currently, we can ship wine to AZ, CO, DC, FL, GA, ID, IL, IN, KS, LA, MA, ME, MD, MN (phone orders only), MO, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OR, PA, SC, TN, TX, VA, VT, WI, WY, WV. Order Online Now>>
If we cannot ship to your state, try ordering from one of these online stores that CAN ship to other states:
wespeakwine.com; EmpireWine.com; Exit9WineandLiquors.com; MarketViewLiquor.com; BremersWineandLiquor.com; winedeals.com; NewtonWines.com; AllStarWine.com; ArlingtonWine.net and WineTransit.com
These stores have told us they are willing to carry additional wines at customer's requests. If you do not see the wine you are looking for on their website, feel free to call the stores to make a request - that's our best bet of getting them to carry more of our wines!
Do you have an email newsletter?
Yes. Sign up for Adirondack Winery's Inner Circle! You will be privy to special discounts, be the first to hear about winery events, sales, new wines coming out, and will get entered into our monthly $25 gift certificate drawings - we offer a special birthday deal, too! Don't worry, we don't send emails too often!
Do you have a wine club?
Yes. Our wine club is called The ADK Wine Club and it is available in 3 different membership types. Members get 3 wines of their taste preference delivered directly to their door (or picked up at our Tasting Room) 4x per year; complete with lots of membership perks! Check out our options here.
If a traditional wine club isn't for you, we offer the Adirondack Winery CASE CLUB. When you buy a case (12 bottles) of wine online or in-store; you automatically become a case club member and are enrolled into our Case Club, which has all the same perks of our Wine Club! Find out more here>>
Do you offer custom labeled wine services?
Yes. Please follow this link for details to learn how to get custom-labeled wine for your wedding, special celebration, gifts for friends, relatives, business and client gifts. Make a big IMPRESSION with Custom Labeled Wine!
Does Adirondack Winery give donations?
Yes. As Adirondack Winery values its place in the community, we wish we could donate to any and all causes, but being that we are a small, family-run business, we have a limited donation fund and do our best to disperse those funds in a positive manner. So long as you meet our Donation Criteria and complete our Donation Request Form we would be happy to consider donating to your cause!
Do you host or participate in wine tasting events?
Adirondack Winery hosts several events at its Tasting Room. There's usually a special event every month of the off-season (October - June), as well as fun regular events like our Uncork & Craft event series.
Each April or May, Adirondack Winery hosts its biggest event of the year at a nearby facility or hotel... its Annual Anniversary Celebration - where the wine flows freely along with wine infused foods, wine giveaways, games, and more! Don't miss it!
You will also see Adirondack Winery at a Wine Festival near you across New York State.. we are at a Wine Festival or special tasting almost every weekend!
SEE OUR EVENT CALENDARS>>
We do special wine tastings at our area liquor stores, too!
To be notified of any future events, please join the Adirondack Winery Inner Circle and we will notify you by email.
If you are interested in having a private event at the tasting room; we may accommodate your request; but only during the off season at times the tasting room is not typically open.
Have more questions about our events? Email our Events Manager>>
How do I apply for a job at Adirondack Winery?
Adirondack Winery hires several Tasting Room Associates throughout the year. Do you love our wines so much that you want to join our team? See our job opportunities here>>