MY ADK Wine Subscription FAQs

What Is the Commitment?

Minimum of 4 installments. Upon sign up, you agree to have your credit card charged for your 1st installment and monthly thereafter (plus $9.99 shipping on 3-5 bottles, if chosen).

When Will My Credit Card Be Charged?

Credit card charges for each subsequent installment will be processed on the 1st of the month or the closest business day. You will receive a reminder email twice before your card is charged.

What If My Card Expires?

If your card expires, your subscription and benefits will be put on hold. After 3 months of hold, your subscription will be cancelled. To prevent this issue, call at 518-668-WINE.

Can I Skip a Month?

Yes, but you MUST contact our Club Manager at 518-668-WINE x22 by the 20th day of the month prior to the next shipment. During that month, benefits will be put on hold and reactivated automatically for the next monthly installment.

Cancellation Policy

Cancel anytime, but cancellation requests made after the 20th of the month prior will be charged for the next installment.

Refund Policy

Refunds will not be given for orders that have already been processed.

Can I Share My Benefits?

Yes! Subscribers can share their benefits w/ spouses. Non-transferable beyond spouses.

How Do I Shop with My Discounts?

In-store: Let an associate know you’re a MY ADK subscriber and they’ll take care of the rest! Online: Upon sign up, you will be provided instructions to set up your account on our website. Once complete, you can simply log in and enjoy your discounts! (Discounts auto apply.)

Can I Give This as a Gift?

Yes! My ADK Wine Subscription is an amazing gift for the wine lover or wine learner in your life! When signing up, use your payment information and the recipients shipping information (or give us a call at 518-668-WINE ext 22 for assistance!). Subscriber benefits and perks are awarded to the recipient unless otherwise specified.

Can I Belong to One of Your Case Clubs Too?

Case Club Members are welcome to gift the My ADK Wine Subscription to lucky friends and family; but dual memberships are not supported at this time.

Still have questions? Reach out to our Club Manager at 518-668-WINE ext. 22 to learn more and sign up today! And click here to download the full benefits and policies matrix!